Indian Railways – Automatic Ticket Kiosks
It was 5:10 AM on 26 th January when I reached Bangalore railway station and I was supposed to travel by general compartment. The ticketing counters open by 5 AM, and there was a long 'hanuman tail' queue in almost all counters. I was cursing myself for getting late by 10 minutes (normally I go sharp 5 AM and stand in the as the first person in the queue) and thinking whether I will get a place to sit in the 6:30 AM train to Chennai. Also our Indian junta was giving me 'dhakka' from all directions :( All of a sudden I discovered a ATM like machine with touchscreen saying 'Swipe your Credit/Debit card and get tickets to Chennai and Mysore' and I was taken by surprise. In the past I have done some case studies about photo kiosks and with lots of excitement, I approached the kiosk. It had a simple touchscreen which had four different combinations for Chennai and Mysore. I selected 'chennai' and 'super-fast' combination and swiped my debit c...